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Housing Units closing in on £25m sales mark

NickFoxThe Manchester retailer says its focus on customer service has delivered a 6.7 per cent increase in turnover.

Furniture firm Housing Units is closing in on the £25m sales barrier after growth in consumer spending delivered a bumper year.
The Manchester business, which employs more than 250 people, saw revenues in the year to March 29 grow from £21.3m to £22.8m.
Underlying pre-tax profits - EBITDA - was up from £1.7m to £2.4m, while pre-tax profits rose from £1.2m to £1.8m.
The family firm said trading in the first 26 weeks of this financial year was already 13.9 per cent ahead of 2014/15, meaning it is on track to hit sales of £25m this time around.
In newly-filed filed accounts, the company said: “Trading results during the initial weeks of the 2016 year have been strong, continuing the positive sales growth trends of recent years.
“The directors believe that whilst trading conditions in the home furnishing sector as a whole remain highly competitive, the business is well placed to benefit from growth in consumer spending levels in the sector.
“Over the coming period they consider that the most effective way to ensure success is to continue their strategy of offering exceptional levels of customer service, selling the highest quality products at competitive prices and through recruiting and retaining the highest quality staff.”
Housing Units is headed by managing director Harry Fox, with sons Nick and Stuart both directors.
As well as selling high-end furniture items in-store and online, it has invested heavily in its Wickentree restaurant, which has helped boost revenues.
The firm prides itself in its customer service standards, with top-hatted doormen greeting every customer.
Nick told the M.E.N. food and drink revenues were up 11 per cent year-on-year, while the firm continued to deliver growth in terms of visitors to its website.
However, he added: “People still like our shopping experience and that is our unique selling point in the market.
“We offer people a day out, with our restaurant and everything that goes with it. Online is important to us but it is our whole proposition that sets up apart from others.”

(Image - Nick Fox of Housing Units)