Training boost for retailers
Independent carpet retailers were given a chance to boost their sales skills.
20 retailers, from stores across the country, attended the three-day ‘Selling Quality Carpets’ event at Cormar Carpets’ Brookhouse Mill, run in conjunction with the Flooring Guild.
Designed to help retailers train staff who are new to the carpet and flooring trade, the course provides essential product knowledge about carpets, selling techniques and how to plan, measure and estimate effectively.
‘Having run this course for a number of years now, it’s still in demand - and the feedback we get from retailers is invaluable in helping us make it better every year. It has got to be in everyone’s interests to ensure that retail staff are as knowledgeable as they can be and comfortable understanding their consumers’ needs,’ said David Cormack, Cormar Carpets marketing director.
The Flooring Guild, a not for profit organisation, was founded in 1999 to raise standards in the industry through training and educational programmes. The organisation aims to provide a formal induction programme to assist people coming into the industry and a skills development programme, to motivate current employees.